Follow these steps
to reject and reassign a task.
-
From the
Inbox, locate the task that you want to reject
and reassign.
-
From the task's,
Options menu (
), select
Reject and Reassign.
The Reject and Reassign Task dialog appears.
-
To assign the task to a skill, select the
Skill from the list, otherwise leave this
blank.
-
If you want to reassign the task to a specific person, select the
Assignee from the list.
Note: The list of
assignees changes depending on the selected
Skill.
-
Enter your reason for rejection in the
Comments box.
Note: This field is required.
-
When you are finished, click
Reassign.
The task is
rejected, removed from your
Inbox, and reassigned.
