Managing Incoming General Correspondences Managing Incoming General Correspondences (portal)

General correspondences sent to you are found under the Incoming tab.

The general workflow for the user receiving a general correspondence is this:

1. User receives a general correspondence
2. User acknowledges the general correspondence
3. User responds to the general correspondence

Users can also:

1. download attachments to the general correspondence
2. view the history of the general correspondence
3. archive the general correspondence