To Review and Reply to General Correspondence Responses To Review and Reply to General Correspondence Responses (portal)

  1. Go to the Outgoing tab.
  2. Open a general correspondence that has responses.
  3. Select the Responses tab (clicking Review response also opens the Responses tab).
  4. To reply to this response, either click Reply with new message at the bottom of the Responses tab, or select Reply from the menu at the top of the general correspondence.

    When you reply, a new general correspondence draft is created using the original general correspondence as a template.