To Recall a General Correspondence To Recall a General Correspondence (portal)

Go to the Outgoing tab.
Open the general correspondence you want to recall.
Click the menu in the upper right corner of the general correspondence and select Recall package.

The Recall package window opens.
Enter the reason for recalling and click Recall.

Each recipient will receive a notification email about the recall, and will no longer be able to acknowledge, download, or respond to the item. They will, however, still be able to view the details about the item in their Incoming folder.

In your Outgoing folder, the status shows that the item has been recalled.

Tip: You cannot resend a recalled general correspondence. However, you can create a new general correspondence using the recalled general correspondence as a template.