General correspondences sent to you are found under the
Incoming tab.
The general workflow for the user receiving a general
correspondence is this:
- User
receives a general correspondence
- User
acknowledges the general correspondence
- User
responds to the general correspondence
Users can also:
- download attachments to
the general correspondence
- view the history of the
general correspondence
- archive the general
correspondence
Note: If a recipient is
not required to respond (their Resp permission is turned off (
"N/A") in the general correspondence) they can still send an
optional response.
