In the portal settings, on the Scheduling tab, you can set the default due dates for acknowledgements and responses that will be automatically applied to each new transmittal, RFI, or general correspondence.

For all package types, the default due date for acknowledgements is 2 days after the item is issued.

For transmittals, the default due date for responses is 14 days after the item is issued.

For RFIs and general correspondences, the default due date for responses is 7 days after the item is issued.

The user configuring the transmittal, RFI, or general correspondence can either keep the default due dates or change them as needed before issuing the item.

For RFIs, you can also turn on the option Reset response due date when RFI response is rejected, so that the RFI response due date will be automatically reset if the RFI author rejects the RFI response.