ProjectWise Administrator Help

Launching the Product Activation Wizard from the Desktop

If you skipped the Product Activation Wizard step at the end of your installation, or if you need to change your existing SELECTserver information, you can run the Product Activation Wizard later by launching the ActivationWizard.exe file, or by first launching the License Management Tool (LicenseTool.exe) and then selecting Tools > Product Activation Wizard.

For most ProjectWise applications, the ActivationWizard.exe and LicenseTool.exe files are located in the ...\Bentley\ProjectWise\bin folder of your installation.

Launching the Product Activation Wizard with Elevated Privileges

Because of certain access control restrictions to the Windows Registry on Windows servers, the Product Activation Wizard must be launched with elevated privileges. This can be done by logging in to the computer with an administrator account and then launching ActivationWizard.exe or LicenseTool.exe, or by right-clicking ActivationWizard.exe or LicenseTool.exe and selecting Run as administrator.

If the Product Activation Wizard is not launched with elevated privileges, the Product Activation Wizard will add the licensing information to the HKEY_CURRENT_USER section of the Registry instead of HKEY_LOCAL_MACHINE. When the server looks for and cannot find the licensing information under HKEY_LOCAL_MACHINE, the server enters 30-day countdown mode. You cannot fix the problem simply by rerunning the Product Activation Wizard, because the Product Activation Wizard will find a valid licensing configuration under HKEY_CURRENT_USER and therefore will not move the licensing information to the location it needs to be in.

To correct the issue if it occurs:

  1. Launch the Windows Registry Editor (regedit.exe) application with elevated privileges. This can be done by logging in to the computer with the Administrator account and launching regedit.exe, or by right-clicking regedit.exe and selecting Run as administrator.
  2. In the Registry Editor, navigate to the HKEY_CURRENT_USER\Software\Bentley registry node, then delete the Licensing registry key and all its subkeys.
  3. Close the Registry Editor.
  4. Launch the Product Activation Wizard with elevated privileges as described above, then reenter your SELECTserver activation information.