Whenever installing a ProjectWise server, a final step in the installation process is to launch the Product Activation Wizard, to assist you in entering the necessary SELECTserver licensing information. By default, the Product Activation Wizard attempts to add the entered licensing information to the HKEY_LOCAL_MACHINE section of the Registry.

When installing these applications on a server, the Product Activation Wizard must be run as an administrator, otherwise the Product Activation Wizard is instead forced (because of certain Windows access control restrictions to the Registry) to add the licensing information to the HKEY_CURRENT_USER section of the Registry. When the ProjectWise server eventually looks for and cannot find the licensing information under HKEY_LOCAL_MACHINE, the server enters 30-day countdown mode. After the 30-day countdown mode expires, the server enters 4-hour evaluation mode. You cannot fix the problem after installation simply by rerunning the Product Activation Wizard, because the Product Activation Wizard will find a valid licensing configuration under HKEY_CURRENT_USER and therefore will not move the licensing information to location it needs to be in.

Follow these steps to correct the issue on your ProjectWise server computer:

1. Launch the Microsoft Windows Registry Editor (regedit.exe) application as an administrator. This can be done by logging in to the computer with the Administrator account and launching regedit.exe, or by right-clicking regedit.exe and selecting the Run as Administrator option.
2. In the Registry Editor, navigate to the HKEY_CURRENT_USER\Software\Bentley registry node, then delete the Licensing registry key and all its subkeys.
3. Close the Registry Editor.
4. Launch the Product Activation Wizard using the Run as Administrator option, then reenter your SELECTserver activation information. The Product Activation Wizard (ActivationWizard.exe) is located by default in the following location:

   C:\Program Files\Bentley\ProjectWise\bin