ProjectWise Administrator Help

Before You Install or Upgrade ProjectWise User Synchronization Service

  1. Make sure the latest Windows updates have been installed.
    In particular, make sure you have the update for Universal C Runtime (CRT) in Windows installed:

    Note: https://support.microsoft.com/en-us/help/3118401/update-for-universal-c-runtime-in-windows

  2. If a previous version of ProjectWise User Synchronization Service is installed, uninstall it now.
  3. You can install ProjectWise User Synchronization Service on its own computer, or on the same computer as ProjectWise Design Integration Server.
  4. You cannot install ProjectWise User Synchronization Service on the same computer as ProjectWise Caching Server or ProjectWise Gateway Service.
  5. You can install the ProjectWise User Synchronization Service Engine and the ProjectWise User Synchronization Service Administrator together on the same computer, or each on separate computers. If you install them on separate computers, make sure both computers are on the same domain.
  6. ProjectWise Administrator must be installed first, before you can install ProjectWise User Synchronization Service Administrator.
Parent topic: ProjectWise User Synchronization Service Configuration