ProjectWise Administrator Help

Before You Install or Upgrade ProjectWise Gateway Service

  1. See the ProjectWise readme for a list of supported operating systems and other system requirements.
  2. Make sure the latest Windows updates have been installed.
    In particular, make sure you have the update for Universal C Runtime (CRT) in Windows installed:

    Note: https://support.microsoft.com/en-us/help/3118401/update-for-universal-c-runtime-in-windows

  3. If a previous version of ProjectWise Gateway Service is installed, uninstall it now.
  4. ProjectWise Gateway Service cannot be installed on a computer on which ProjectWise Design Integration Server or ProjectWise Caching Server is already installed.