PlantWise Help

CAD Will Not Start

There are several possible situations that would prevent CAD from starting.

Conflict with Other CAD Application

A known conflict exists between PlantWise and Intergraph’s FrameWorks. PlantWise may not be able to fully start on a computer with FrameWorks – even if FrameWorks has been un-installed. This problem is best identified by the following messages in the CAD text window:

  • System fault: 5
  • MDL abort in MSDPP
  • MDL abort in MSDPP

To resolve this problem, the c:\bentley\program\CAD\config\appl\fw.cfg file needs to be renamed or removed; fw.cfg.old is a known name for the file that works.

Note: Renaming the file to fw.cfgold will not resolve this problem.

Bad or Outdated CAD Design++ or PlantWise Executable

When PlantWise starts CAD, the first thing it tries to do is load the Design++ interface file msdpp.ma found in the C:\Program Files (x86)\Bentley\PlantWise V8i\Dpp\msv8i-interface\win32-i86 folder. The msdpp.ma application then loads PlantWise.ma. This is the MDL between Design++ and the PlantWise Executable.

If CAD still shows no indication of starting, it is possible that the .ma file has a problem. The first thing you should try to resolve the problem is to re-install PlantWise into a new directory.

If the problem persists, a request for the correct file should be made to Bentley Systems (see Appendix F - Reporting Problems). The date of the existing file should be supplied.

Bad Environment Variable

Reconfiguring a PlantWise installation should correct environment variables. If, however, the problem continues, enter (plantwise-debug-ms) into the Command Interpreter and e-mail the results to Bentley Systems. (Items in the Command Interpreter can be highlighted, copied, and pasted into the body of an e-mail.)

The output of this function call should look something like:

D++(1): (plantwise-debug-ms)
;;; DPP=C:\Program Files (x86)\Bentley\PlantWise V8i\Dpp
;;; DPPCAD=msv8i
;;; DPPCADEXECPATH=C:\Program Files (x86)\Bentley\PlantWise V8i\PlantWise\PlantWise.exe
;;; MS_INTERFACE=NIL
;;; DPPMS=NIL
;;; MS_MDL=C:\ProgramData\Bentley\PlantWise V8i\Bentley Plant V8i Projects\PlantWise\8.11\Demo-Projects\plantwise-demo\msv8i\mdl\;C:\Program Files (x86)\Bentley\PlantWise V8i\Dpp\msv8i-interface\win32-i86\
;;; MS_INITAPPS=NIL
;;; DPPEXTAP=PlantWise
;;; File C:\Program Files (x86)\Bentley\PlantWise V8i\Dpp\msv8i-interface\win32-i86\msdpp.ma was found
;;; File dppmscapi60.dll was NOT found
;;; File dppextap.ma was NOT found
;;; File C:\Program Files (x86)\Bentley\PlantWise V8i\Dpp\msv8i-interface\win32-i86\PlantWise.ma was found
NIL
D++(2):

Old Versions of CAD

PlantWise no longer supports older versions of CAD.