This command is used to generate a technician work order and apply a status change to a customer location in a FTTx design architecture.

Locate an Address

1. Select the Activate Address icon in the Modify/Delete section of the Fiber tab:

   

2. The Find An Address dialog box opens.

   

3. Enter the Street # and/or Street Name.
   Note: Margin sets the zoom ratio for the graphic file to zoom in on an address when located. A margin of 300 to 400 is adequate for viewing the area around the address in most projects.
4. Select Locate Only.
5. Click Go to proceed.
6. The Select Address dialog box opens.

   

   Note: If a street number or street name is entered only and there are multiple addresses or street names matching that criteria, a picklist appears and the user will have the option to choose which address to select for activation.
7. Click OK for the map to zoom in to the address that is highlighted.

Activate an Address

1. From the Find An Address dialog box, select Activate and click Go.
2. The Activate Customer dialog box opens.

   

3. Populate a status to be rippled from the customer ONT to the termination port on the LCC feeding the area as well as a fiber drop cable type to be used from the fiber tap to the ONT.
4. Once the customer activation command has been run in OpenComms, an install technician work order is created as a text file or it can be interfaced into other database systems. The work order lists the customer address, drop cable distance, connection point instructions to connect at fiber taps and splices and all connections to the Wire Center rack and port location.
   Note: By default, the activate command chooses the first available port on the distribution panel in the LCC feeding the area for the customer connection. This can be edited by the end user if this is not the desired termination port.